Shoppers never listen. Why do we keep expecting them to?

Listen. When. We. Talk. To. You! Whenever a retail employee endeavours to answer your queries, please, Shoppers, listen to the answers they offer. The simple fact remains that the Shopper’s brain is absolutely unable to process any kind of information it is not prepared to receive. They are simple beings incapable of such complex machinations. I almost feel sorry for them. Almost.